R. Brooks Mechanical Heating & Air Conditioning is considered an essential business and remains open. As we continue to monitor the unforeseen situation that is present with the coronavirus (COVID-19) and associated illnesses, R.Brooks Mechanical has developed this policy to maintain a safe and healthy environment for all team members, visitors and customers.
R.Brooks Mechanical wishes to ensure all customers that we have continuity plans in place to deliver emergency services and support to customers as we navigate the uncertainty of COVID-19.
R.Brooks Mechanical’s Team
R.Brooks Mechanical has implemented extensive COVID-19 Temporary Risk Management Procedures. We have implemented additional sanitization and cleaning protocols in our office, warehouses, fleet vehicles and work locations. We have equipped field staff with necessary equipment to ensure safe working procedures in homes and businesses of our customers. We have increased options for remote work where possible. The policy and procedures set in place are largely precautionary and will be constantly monitored and adjusted as needed.
R.Brooks Mechanical’s Plan
No employees showing symptoms of COVID-19 will be working while showing symptoms, and will not return until medically cleared. Prior to each home visit, we will call to confirm the appointment. At this time, we can describe the increased sanitary measures our technicians are taking and confirm nobody at the location is experiencing, or has experienced symptoms within the past 48 hours of COVID-19. We are open for all emergency services and will partner with our customers to discuss clean-air options. We respect customers who are ill or high risk and wish to reschedule.
We ask all customers to respect the health and safety of our team and community. Should you be experiencing any symptoms, please contact our office right away to reschedule. As we continue to monitor the situations, further communications may be required.
Should you have any questions regarding this policy or wish to discuss our COVID-19 practices, please contact us at 410-658-0822 or firstname.lastname@example.org. Thank you for your continued support as we navigate these challenging times. We will get through this together as a community.
Thank you & Stay Safe,
Richard W. Brooks
President / Owner
R. Brooks Mechanical Heating & Air Conditioning